Luisa Plush Doll, Encanto

For all those happy shoppers filling their virtual bag to the brim, we offer Free Delivery (Janio Standard) on orders over HK$ 800 — for a limited time only. 

Order Processing Times
We have a standard processing time of 1-2 business days for all orders.

All orders are shipped from Singapore; during high season and sale periods you may experience longer than expected wait times. We apologise for any inconvenience caused and are trying our best to get your items to you in a timely manner.

Your deliveries may arrive between 8am and 6pm local time, Monday to Friday (except for national or public holidays), and exact times or days for delivery cannot be pre-selected. Once your order is out with the courier, you'll receive an email and/or text with the estimated delivery timeframe for when you can expect your parcel.

Duties and Taxes
For applicable countries, duties & taxes will be automatically calculated and displayed during checkout.

Sorry, we are unable to deliver to:

• PO boxes, re-shippers or package-forwarding services.
• Addresses outside of the country or region where the order was placed.